Help & contact services

  • Order

    Once you have reported that an item has not yet arrived, you can check the status of your request at any time.

    Send the status of my request
  • Selling

    Whether you want to make some extra cash, or even start a business, it’s easy to start selling on Aliapex. If you don't have account yet.

    Send request for selling
  • Delivery

    You can follow your package online all the way to your shipping address when the seller uploads tracking information.

    Track your order
  • Order Return

    If you've changed your mind about an item you bought or there's something wrong with it, you can request a return.

    Check the status of my request
  • Account

    To create an Aliapex account, all you need is an email address. Once your account is set up, you can enjoy all the benefits.

    Create an Aliapex account
  • Billing & invoicing

    We charge two main types of selling fees: an insertion fee when you create a listing, and a final value fee when your item sells.

    Check request Selling fees